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Terms and Conditions

Last updated: May 08, 2017

These Terms and Conditions ("Terms", "Terms and Conditions") govern your relationship with http://www.mailtranslate.com website and the offered translation service – operated via email (the "Service") operated by Mailtranslate ("us", "we", or "our").

Please read these Terms and Conditions carefully before using the Service.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Orders and Purchases

Translation request (“orders”) to our service can be made by sending an email to our service. Upon correct detection of the contents of your email, an invoice is sent to you to the email address provided. After your payment to this invoice, we forward the content of your email to a translator. Upon completion of the translation, the translated content is sent back to the email adress provided.

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. The payment can also be made via external payment providers (e.g. Paypal Inc.). By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, miscalculation of words and/or languages, transmission errors, technical errors, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.

We reserve the right to refuse or cancel your order if you submit any illegal, inappropriate or unauthorized content to our service (this includes, without limitation, any confidential, medical, legal or time critical content or any content where translation errors may lead to any direct, indirect, incidental, special or consequential damages or damages to human /animal life).

Moneyback Guarantee

We refund your orders up to 200 (in words: two hundred) total translated words accumulated within a period of 14 days on a per-customer basis. Any amount of words exceeding this amount of translated words can not be refunded. If you need to assess our translation quality for your translation purpose, you need to limit your first order to 200 words accordingly.

Availability, Errors and Inaccuracies

We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites.

We cannot and do not guarantee the accuracy or completeness of any translation provided or information on the website, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Mailtranslate.

Our Service is utilizing third-party services to provide the service. By using our service you agree that your data is transmitted and processed by third parties (see our Privacy Policy).

Mailtranslate has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Mailtranslate shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease.

Limitation Of Liability

In no event shall Mailtranslate, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Mailtranslate its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Governing Law

These Terms shall be governed and construed in accordance with the laws of North Rhine-Westphalia, Germany, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.

Mailtranslate.com
Arne Peine
Junkerstr. 75
52074 Aachen
Germany
+ 49 176 280 77 159

hello@mailtranslate.com

Any questions concerning these Terms and Conditions?

Feel free to contact our support at any time!